Caring Companies: Why Employees’ Well-being May Require More Than an Employee Assistance Program, Author: Carolyn Dowdy

Smiling colleagues gathered around laptop and coffee

Employee Assistance Programs (EAPs) have existed for decades to support employees facing personal or professional challenges. On paper, they sound ideal: confidential counseling, crisis hotline, other types of support, and maybe educational resources. But the reality is stark—many EAPs fail to reach the people who need them most. Employees often don’t know how to access…

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